Rocstor VIP Program
All Rocstor cutomers are eligible, upon purchase of
any Rocstor Storage Products, for the “Rocstor V.I.P. Program”
with no additional purchase obligation. This program is designed for
the fast and easy replacement and any failed or failing Rocstor drive.
Additionally, if our customers have mission critical or private data,
Rocstor will protect the customer by sending a “loaner”
drive to back up any sensitive data and use until we fix the existing
problem. The only cost to you will be the shipping of the loaner drive.
Please call Rocstor directly for an RMA number. All RMA numbers are
good for 5 days.
Download the
Rocstor VIP Program Procedures. |
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